Frequently Asked Questions

We hope we can help answer some of your questions here. If not, please don’t hesitate to contact us info@canyonrecreation.com. Looking forward to hearing from you.

General Jeep Rental Questions

I don’t have car insurance. Can i still rent a vehicle?

Yes. We offer an optional, temporary insurance policy to cover your physical damages to the vehicle. Also, many credit card companies offer rental car insurance. Unfortunately, we don’t offer third-party liability coverage; your current personal car insurance policy or other general liability policy you may have should cover you. For international renters, we suggest renting through Outdoorsy which provides comprehensive and very competitive physical damage and third-party liability coverage. A limited inventory of our Jeeps is listed here. If a vehicle is not available for your dates please contact us directly by email.

What if i miss my trip and have to cancel?

No charge will be incurred if the reservation is cancelled 48 hours before the scheduled start of the rental. Cancellations less than 48 hours of the start of the rental will be charged a 1-day rental at the going rate.

Help! My trip is around the corner and the website says no availability.

If you need a car for a period of time and our website shows no availability, give us a call or email us! Sometimes we can find a way to work around our current reservations to free up a ride for you.

Do i need to fill the gas tank at the end of the rental?

Vehicles will be delivered with full tanks. If you’re too busy enjoying every minute of your day and don’t have time to fill it up, we’ll take care of it. Just be aware that you will be charged per gallon, at a disclosed rate.

Can you deliver at the airport?

We do not deliver at the salt lake city international airport. There are many transportation options available from the aiport (taxi, shuttle companies or transportation network companies) to pick up your jeep at our office in sandy, 20 minutes south of the airport.

How many people / pets fit in your jeeps?

Our vehicles have seat belts for five people and can fit the luggage of four people comfortably. While we welcome your fuzzy, four-legged (or no-legged) family member, any necessary cleaning (pet hair or, ahem, “gifts”) will result in an additional fee.

What is the minimum renter age?

Drivers must be a minimum of 25 years old. Additional drivers can be added at no cost but every driver must sign a rental agreement and provide their driver license and personal information.

Can i pay with cash?

Rentals must be reserved with a valid credit card in the name of the cardholder.

Camper Jeep Questions

I've never been camping before. Can i do this?

We’d love to be part of your first and memorable camping experience. There is no reason we shouldn’t be but we’d like your trip to be nothing but enjoyable. We’d recommend having someone on your trip who has camping experience. We’ll be happy to show you how everything we provide works but you’ll be on your own during your trip.

Do you provide training on the equipment?

Yes, and we insist that we do. We’ll show you and have you put the tent up and down, we’ll go over the equipment that we provide and how to make the best use of it. In 15 to 30 minutes, you’ll be set to go. During your trip, you can always call us if you need information about the equipment.

Do you offer guided trips?

We don’t offer them directly but we’ll be happy to contact our partners and put you in touch with the best person for the type of trip you have in mind. You’ll be assured to explore some of the best utah backroads, with peace of mind.

How many people can sleep and travel in a camper jeep?

The tents sleep up to 3 adults or 2 adults + 2 children comfortably. With the camping equipment and your personal luggage, 4 passengers (2 adults – 2 children) is the recommended maximum number. For parties of 4 adults, we recommend renting a second vehicle.

We hear utah is a great place for biking. Do you supply bike racks?

We offer bike racks for an additional cost (see options & coverages when you make your online reservation). You’ll love the jeep to access your trailhead!

Winter Jeep Questions

I don’t have much experience driving on ice or snow. Will i be able ok?

All our vehicles are equipped with the best four-wheel drive system available, as well as brand new snow tires. Most people have no problem driving with this combination. We encourage you to stay informed of road conditions and weather forecast and adjust your driving and itinerary accordingly.

Will the vehicle fit in a garage or covered parking lot?

Including the cargo box, the clearance of the vehicle is 7 foot 2 inches tall. Please note the garage or parking lot height before entering.

Brandon Ott
Brandon Ott
14:08 15 Oct 19
Canyon Recreation provides the keys to your next adventure. No need to own your own Jeep, just rent one.
Tristan Dimitroff
Tristan Dimitroff
00:04 30 Sep 19
Near brand new jeep, great setup, everything we needed to explore the countryside! Would do it again!
Steven K
Steven K
00:16 05 Aug 19
The guys at Canyon Recreation were fast to respond to any emails about booking the jeep.When we got there they explained all the bits and pieces of how everything works. The jeep itself was all that we needed for a 12 day road trip for our honeymoon to the mighty 5 in Utah, Grand Staircase National Monument and Dead Horse Point State Park. They had everything from pillows, sleeping, bags, utensils, stove, camp chairs, and charging station for you ready so you can take it on your adventure. We even experienced some off roading for the first time which was really fun. Throughout the trip we had at least 10 people stop by to compliment the set up of the jeep. We are already home from our honeymoon and miss driving the jeep. We will definitely book a jeep from them again!
Timothy Grote
Timothy Grote
19:21 04 Jul 19
Our trip was amazing! The Jeep allowed us to go places few others are able to enjoy, and the tent enabled us to be free from a scheduled itinerary- definitely the way to go!
Marty Schooley
Marty Schooley
04:39 13 Jun 19
For the first time i finally get to take out one of the new jeep. As an employee ive always get them ready for an adventure and always get excited for the person that is renting the jeep . well its my turn to take one out and let me say this new jeep was incredible the smoothest jeep that ive ever been in it was a Cadillac even better on the dirt and the gas mileage also amazing. When i get to my campsite i pulled everthing out and tested all the gear and yes everything i needed was here didn't have to run to town to get stuff cuz it was already in the jeep. Melanie has the perfect set up for the jeeps she has purchased and me as an employee would recommend this jeep for hitting the most beautiful mountains and im so greatful that Melanie gave me the chance to experience now i can answer most of the question
erica c
erica c
00:18 18 Apr 19
Perfect experience all around! The jeep experience was way better than expected - comfortable to sleep in, travel in, and just enough space to pack all your gear with the gear provided. The staff were friendly and communicated quickly and gave an amazing recomendation of where to camp! Highly recommend this company and if we ever come back to Utah (which we plan to) we will definatley rent this Jeep again!
Helena Kvarnstrom
Helena Kvarnstrom
20:44 16 Apr 19
Everything about Canyon Recreation was fantastic. Melanie was very helpful in answering all my questions leading up to my trip, the Jeep was so well-equipped, and it was the perfect thing for driving around Utah's easy and moderate 4x4 roads. I had been concerned about the wind making it hard to sleep in the roof tent, but as long as the hard shell is angled right and you tie down anything that might make annoying noises (the zippers on the windows!) it's fine. If it's extremely windy, use earplugs. Also, the tent is surprisingly spacious and comfortable—I was really impressed. My partner and I are already planning our next trip.
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